Er zijn 6 resultaten gevonden

door augustepezenas
21 mei 2019, 16:52
Forum: Geneanet Help & Support
Onderwerp: Additional storage capacity?
Reacties: 2
Weergaves: 240

Re: Additional storage capacity?

Excellent, thank-you :)
door augustepezenas
17 mei 2019, 22:18
Forum: Geneanet Help & Support
Onderwerp: Additional storage capacity?
Reacties: 2
Weergaves: 240

Additional storage capacity?

I have reached the 250Mb storage limit available to free members. I understand that if I take out Premium membership, this limit is raised to 2Gb. My question is: what becomes of the data in excess of 250Mb when the Premium membership lapses? Does what is already stored remain accessible but no more...
door augustepezenas
11 april 2016, 14:32
Forum: Geneanet Help & Support
Onderwerp: "Have a brick wall in your French ancestry? Our experts can help you!" - legit?
Reacties: 5
Weergaves: 682

Re:"Have a brick wall in your French ancestry? Our experts can help you!"-legit?

Thank-you for your prompt reply.
I have availed myself of the offer and look forward to the response.
door augustepezenas
10 april 2016, 21:00
Forum: Geneanet Help & Support
Onderwerp: "Have a brick wall in your French ancestry? Our experts can help you!" - legit?
Reacties: 5
Weergaves: 682

"Have a brick wall in your French ancestry? Our experts can help you!" - legit?

I've just received an email purporting to be from Geneanet offering to assist in breaking down brick walls in three easy steps.
All the links look legitimate but I've seen nothing about this on the Geneanet pages.

Is this email legitimate or a phishing scam?
door augustepezenas
18 maart 2010, 20:53
Forum: Geneanet Help & Support
Onderwerp: Can't find Wizard
Reacties: 3
Weergaves: 189

Re : Can't find Wizard

Hi,

Thanks for the prompt reply.
When I select the Expert option I get a message warning me "Switching from basic to expert mode will remove your online family tree. Continue?"

Does this mean that I will lose all the work I've done?
door augustepezenas
18 maart 2010, 03:44
Forum: Geneanet Help & Support
Onderwerp: Can't find Wizard
Reacties: 3
Weergaves: 189

Can't find Wizard

Hi,

How or where do I find the Wizard?
I've read the guide and I've searched the posts but nothing I've seen so far resembles what's displayed on my screen.
TIA

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