Cancel my subscription

[vanfleets]

I don’t want to use this site anymore. How do I stop any future payments? My current one ends 10/1/2019.

[ericdubois]

Payments are not processed automatically. Your subscription will not be renewed when it ends.

[jyb]

Your Premium subscription will not be automatically renewed.

Your Premium subscription will expire on October 01, 2019 and you will have nothing to pay after this date.
Just ignore the reminders you will receive.

[jyb]

I have answered your Ticket Contact.

[cmorgan669bti]

How do I cancel my subscription to Geneanet please?

[jyb]

@sussams: Please see your other post in the forum.

[jyb]

@cmorgan669bti: Your Premium subscription will not be automatically renewed.

Your Premium subscription will expire on January 14, 2020, and you will have nothing to pay after this date.
Just ignore the reminders you will receive.

[jyb]

@cleotha16: Your Geneanet account has been deleted.

[irisfields]

Please cancel my subscriiption as from 8th July 2021. Thank you.


Iris Fields.

[zanzigirl]

Hello,

If you have a one or two-year subscription, it will end automatically, just ignore the reminders.

If you have a three-month subscription, go to this page:

https://en.geneanet.org/privilege/history

In the purple stripe at the top, just click "End automatic renewal" and you're done.

Best,
Claudine

[jyb]

@irisfields:
Dear Madam,

The automatic renewal of your Premium subscription has been cancelled.

Your Premium subscription will expire on September 5, 2021, and you will not be automatically charged anymore.
Just ignore the reminders you will receive.

To view the history of your Premium subscription, please go to https://en.geneanet.org/privilege/history

If you already have your family tree in another genealogy website or software, you can import it to Geneanet via a GEDCOM file, then automatically compare it to the Geneanet database at https://en.geneanet.org/compare/