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Billing

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dobsonj6
dobsonj6
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Billing

Bericht door dobsonj6 »

I'm trying to change out my billing information for my renewal. I can't find this anywhere nor can I find a number to call to fix it. Any help would be greatly appreciated. :D
jyb
jyb
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Re: Billing

Bericht door jyb »

It's not possible to change the bank details. You must cancel the automatic renewal and you will be asked for your new bank details when you will manually renew.

Please go to https://en.geneanet.org/privilege/history then click "Cancel the automatic renewal" to cancel the automatic renewal of your Premium subscription​.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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