Plaats reactie

System is declining my payment stating security code is incorrect but it is not

Ask for help on any topic related to the Geneanet website. Report a bug. Make a suggestion.
loribihl
female
Berichten: 1
Invulmodus : grafisch
Stamboomnavigatie : grafisch
Stamboom bekijken

System is declining my payment stating security code is incorrect but it is not

Bericht door loribihl »

Hello,
I am trying to join premium however my card information won't go through. I've reentered it several times. It states that my security code is wrong but it's not.
jyb
jyb
Administrator
Berichten: 8165
Invulmodus : grafisch
Stamboomnavigatie : tekstueel
Stamboom bekijken

Re: System is declining my payment stating security code is incorrect but it is not

Bericht door jyb »

Please go to https://en.geneanet.org/premium/gift/ and enter your own username, as if you would like to offer a gift to yourself, and you can pay via PayPal or bank transfer.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
Plaats reactie

Terug naar “Geneanet Help & Support”