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Cannot open an invitation to a Geneanet Tree

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grandmotherowl1
grandmotherowl1
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C'est la deuxieme fois que cette personne m'envoie une invitation mais je ne peux pas l'ouvrir. Pourquoi?
ScreenHunter_1222 Jul. 18 10.53.jpg
ScreenHunter_1224 Jul. 18 10.53.jpg
jyb
jyb
Administrator
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Dear Madam,

You already have Guest access rights to the family tree of this member: https://en.geneanet.org/contacts/

It seems to be the reason why you can't accept his invitations anymore.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
grandmotherowl1
grandmotherowl1
Berichten: 6
Invulmodus : tekstueel
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I think you misunderstood me, he has access to my tree but I do not have access to Jacques Yvroud tree, he has sent me 2 invitations. Look forward to your reply. With many thanks.
jyb
jyb
Administrator
Berichten: 8277
Invulmodus : grafisch
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Dear Madam,

On his side, you have Visitor access rights to his family tree. You must ask him to updgrade your access rights to Guest as shown in the attached screenshot.
Bijlagen
screenshot-2021.07.20-07_59_26.jpg
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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